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Black Knight

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Arctic White

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Como Blue

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Cosmic Silver

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Individual Frozen Portimao Blue

White

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Carbon Black

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Phytonic Blue

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Sophisto Grey

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Mineral White

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Piemont Red

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Pearl White

Spark EV Drivestyle 

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Simply choose from our wide selection of EVs and book from your mobile.

Reserve your car

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Sit tight! We will bring your EV to your doorstep.

Get It

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Enjoy the experience of future mobility and leave the rest to us.

Drive and Enjoy

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Finished? Let us know where and we will pick it up!

Return with Ease

Event

EVme is a full-service EV lifestyle platform that offers you a range of EVs to select and subscribe to, including all the services you’ll need.

What is EVme?

EVme lets you pick your car's model and color, and our services have all you need at no additional cost.

What are the benefits of using the EVme?

Please submit all required photos of Driver’s License and ID Card through our application. The verification process could take up to 15 minutes in case of all required documents are valid.

How do I get my account verified?

EVme mobile app allows you to subscribe to EVs, choose delivery and pick up times, and pay for your booking. You can also locate the nearest compatible charging locations and manage your bookings on EVme application

What can I do with the EVme mobile app?

The service area is in Bangkok and vicinity, which you can check in detail by pinning to the booking page in the EVme application.

Where is EVme's service area?

Where does the 24-hour emergency service apply?

We offer 3 days, 1 week, 1, 3, 6 and 12 month(s) plans If you\'re looking for a long-term package or coporate model. You can contact us by email at <a href="mailto:commercial@evme.io">commercial@evme.io</a>

What plans do you offer?

Vehicle delivery and pick up Insurance&nbsp; Maintenance 24/7 customer support Emergency roadside assistance Emergency battery charging services All taxes and service fees

What is included in the quoted price?

Cancellation Policy: before receiving your EV&nbsp; 3 Days Plan,7 Days Plan, 1,3,6 and 12 Months Plan :&nbsp; The cancellation 7 days prior to the date of car delivery is free of charge.&nbsp; The cancellation of fewer than 7 days or no show will be charged at THB 2,000 For more information please find the Cancellation Policy in-app :&nbsp; Select "My EVme" Select the nut icon on the top right Select "Cancellation Policy"

Can I cancel my booking before receiving my EV?

Cancellation Policy after recieving car&nbsp; 3 Days Plan : Non-Refundable 7 Days Plan :&nbsp; 3 days prior to the date of car delivery, a 50% cancellation fee applies&nbsp; Less than 3 Days Cancellation or no show, Non-Refundable 1 Month Plan :​ 15 days prior to the date of car delivery, a 50% cancellation fee applies&nbsp; Less than 15 Days Cancellation or no show, Non-Refundable 3, 6 or 12 Months Plans:&nbsp; 100% cancellation fee applies for 2 consecutive months However, the customer will be able to cancel the booking until 2 days before the return date or the last day of the current package and before 17:00. For more information please find Cancellation Policy in-app: 1. Select "My EVme" 2. Select nut icon on top right 3. Select "Cancellation Policy"

Can I cancel my booking early after I have received my EV?

You will enjoy first class insurance that comes complimentary with all EVme plans, covering third party accidents, vehicle, personal accident and medical expenses, regardless of vehicle model (total policy coverage amount will vary with different models).

What does the included insurance policy cover?

Charging costs Expenses that are not covered by insurance Traffic violation fines Damage beyond wear and tear Cost of roadside assistance services other than those specified by EVme Non-approved expenses incurred outside of EVme service centers For more information please find Cancellation Policy in-app: Select "My EVme" Select nut icon on top right Select "Rental Policy"

What’s not included in the quoted fee?

Yes, EVme changes tyres based on guidelines set by the manufacturer. Tyre maintenance are included and can be replaced at EVme service centers if required. We strongly recommend to contact our Customer Care for tyre-related matters as you will not able to claim for a refund of tyres maintained outside of EVme service centers.

Are tyre maintenance included in the quoted fee?

We apologize for the inconvenience. Please contact us at <a href="tel:020282688">02-028-2688</a>.

What if I can't acess the application.

Currently, We only accept credit card payment.

What channels can I pay for the service?

Your credit card will be charged in the morning of car delivery date.

When and how do I pay for my book?

Unfortunately, you are not allowed to change the payment date as it is automated based on your start date of booking

Can I change my payment date?

We will drop off the car at your confirmed address, date, and time. We would make sure to ring you 1 day in advance from 9:00 a.m. to 12:00 noon to confirm the address before the delivery. However, you can pick up your EV at EVme office from 9:00 a.m. to 20:00 p.m. by making a request through customer service Tel. <a href="tel:020282688">02-028-2688</a> or LINE @EVme or you can inform our staffs who confirm the delivery of the car by 16.00 on the delivery date

What is the delivery process?

Yes, you can change the delivery location in your EVme profile. For more information please find Pin your address in-app: Select "My EVme" Select "Booking detail" for the booking you want Select "Address" to pin your address Select "Save" However, the system will only allow you to change your address if the following criteria are met. You will be able to change the delivery address until 24 hours prior to the delivery date and time.

Can you deliver to other locations?

You can request for an update on your delivery through EVme Customer Contact Center&nbsp; Tel. <a href="tel:020282688">02-028-2688</a> LINE OA @EVme <a href="https://www.facebook.com/EVmeTH">https://www.facebook.com/EVmeTH</a>

How do I track my delivery?

Cancellation Policy: before receiving your EV&nbsp; 3 Days Plan,7 Days Plan, 1,3,6 and 12 Months Plan :&nbsp; The cancellation 7 days prior to the date of car delivery is free of charge.&nbsp; The cancellation of fewer than 7 days or no show will be charged at THB 2,000. Cancellation Policy: after receiving your EV&nbsp; 3 Days Plan : Non-Refundable 7 Days Plan :&nbsp; 3 days prior to the date of car delivery, a 50% cancellation fee applies&nbsp; Less than 3 Days Cancellation or no show, Non-Refundable 1 Month Plan :​ 15 days prior to the date of car delivery, a 50% cancellation fee applies&nbsp; Less than 15 Days Cancellation or no show, Non-Refundable 3, 6 or 12 Months Plans:&nbsp; 100% cancellation fee applies for 2 consecutive months However, the customer will be able to cancel the booking until 2 days before the return date or the last day of the current package and before 17:00. For more information please find the Cancellation Policy in-app :&nbsp; Select "My EVme" Select the nut icon on the top right Select “Cancellation Policy”

Can I cancel or change my delivery date?

You are strongly encouraged to perform your own checks upon receiving of your EV, in addition to the mandatory checks performed by EVme team. This will simplify and swiftly settle any exchanges on potential discrepancies if any.

Do I need to check the EV conditions at delivery?

We will pick up your EV at your confirmed address, scheduled date, and time from EVme application. We’d make sure to ring you before we come by.

How do I return my EV?

Please ensure that your EV has at least 50% battery before return. A penalty of 2,000 baht will be charged if the returned vehicle's battery capacity is less than 50%.

Do I need to have my EV fully charged before return?

Do not worry, usually there will not be any charges, even for minor wear and tear after vehicle return. We will inspect vehicle during pick up and further inspections will be done by our partner(s) after the return. We will reach out to you for any discrepancies such as: Charging costs Expenses that are not covered by insurance Traffic violation fines Damage beyond wear and tear Cost of roadside assistance services other than those specified by EVme Non-approved expenses incurred outside of EVme service centers

Will there be additional charges after returning an EV?

There is no need to report minor wear and tear. For major accidents with or without a third party, users need to report to EVme Customer Contact Center via one of the following channels: Tel. <a href="tel:020282688">02-028-2688</a> LINE OA @EVme

What do I do if I damage my car and how do I report it?

Anywhere in Thailand! We recommend planning ahead for charging stations and routing when traveling long distances.

Where can I drive my EV?

Simply contact EVme for roadside assistance Tel. <a href="tel:020282688">02-028-2688</a> or LINE OA @EVme &nbsp;

What happens if I run out of battery?

Simply contact call center Tel. <a href="tel:020282688">02-028-2688</a> or LINE OA @EVme for servicing and maintenance. Servicing at third parties shall be limited to basic cleaning, tyre air pressure, and changing of windshield wiper water only.

Do I need to service and maintain my EV?

Simply ensure that the charger connector type is compatible with your vehicle (Type 1, Type 2, CHAdeMO, or CCS). Locate the power inlet and insert the connector into the charging inlet. For public chargers, please follow instructions provide by charging providers. Reach out to our Customer Care for tailored support.

How do I Charge EVcars

You can charge your EV at public charging stations&nbsp; For more information please find the charging station in-app: Open "EVme" application Select "Charging stations"

Where can I charge EV?

Simply search for the nearest compatible charging stations through the EVme app as follows :&nbsp; Open "EVme" application Select "Charging stations"

Where can I find public charging stations?

Please ensure that the connector is secure and lock your vehicle during charging. Please contact our Customer Care for tailored support. For public charging stations, you may contact the respective provider.

What if the charging station not working?

Reparation cost of EV breakdown as a result of normal usage is included. You may only be charged if the breakdown was a result of negligence.

What happens when my EV cars breaks down?

If there is an accident, contact our EVme hotline for immediate roadside assistance.

What happens if there is an accident?

Minor scratches, wear, and tear are fine and will not be subjected to additional charges. Assessed damages beyond normal wear and tear will be charged after vehicle return.

What happens if I accidentally scratch my vehicle?

You will get a replacement vehicle of the same model for breakdowns of over 1 day but less than 4 days. For breakdowns of 5 days or more, you will get a replacement vehicle based on availability within the same tier. We will also extend your booking free of charge accordingly.

Do I get a replacement vehicle if my EV is under repair or maintenance?

Introducing EVme: Thailand’s full-service EV ownership experience platform

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EVme | Simply charge ahead

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Black Sapphire

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Blue Ridge Mountain

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Alphine White

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Phytonic Blue 

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Spark EV Drivestyle

Spark EV Drivestyle

Book, manage, and pay via your mobile

Convenient and safe

Choose your own drivestyle

A better version of you

Deliver to and pick-up at your doorstep

Get your EV at ease

24/7 roadside assistance service

Confidence in every journey

Advice from our EV experts

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